5% off on all Laptops up to Friday! Hurry while stocks last! 5% off on all Printers up to Friday! Hurry while stocks last! KES 500 on all mice and keyboards up to Friday! Hurry while stocks last! Free delivery on orders above KES 10,000 Same-day delivery available in Kisumu 5% off on all Laptops up to Friday! Hurry while stocks last! 5% off on all Printers up to Friday! Hurry while stocks last! KES 500 on all mice and keyboards up to Friday! Hurry while stocks last! Free delivery on orders above KES 10,000 Same-day delivery available in Kisumu
GNET
LEGAL

Privacy Policy

Last updated: June 2026

1. What We Collect

When you create an account, place an order, or request a service, we collect information such as your name, phone number, email address, delivery address, and order history. This is the minimum needed to process orders, deliver products, and provide support.

2. Payment Information

Payments made via M-Pesa are processed through Safaricom's Daraja platform. We do not store your M-Pesa PIN or full payment credentials — only transaction references needed to confirm and track your order.

3. How We Use Your Information

We use your information to process orders, send order and delivery updates (via WhatsApp, SMS, or email), respond to service requests, and improve our products and service. We do not sell your personal information to third parties.

4. WhatsApp & SMS Notifications

If you place an order, we may send you order status updates via WhatsApp or SMS using the phone number you provide at checkout. You can ask us to stop these notifications at any time.

5. Data Storage & Security

Your information is stored securely using industry-standard practices. We take reasonable steps to protect your data from unauthorized access, but no online system can be guaranteed 100% secure.

6. Your Rights

Under the Kenya Data Protection Act, you have the right to access, correct, or request deletion of your personal information held by us. To make such a request, contact us using the details below.

7. Third-Party Services

We use third-party providers (such as Safaricom Daraja for M-Pesa payments and Meta WhatsApp Business for notifications) to operate parts of our service. These providers have their own privacy practices governing the data they process.

8. Changes to This Policy

We may update this policy from time to time as our services evolve. Significant changes will be reflected on this page with an updated date.

9. Contact

Questions about how we handle your data? Reach us at faognet@gmail.com.

Your Cart (0)

Your cart is empty